# Shipping & returns

> Every order ships from our stock in Virginia. Handling times, tracking and returns.

- Site: Awensora (文霄国际) · Awensora Group LLC
- Page: https://awensora.com/legal/shipping · Markdown: https://awensora.com/legal/shipping.md
- 中文版: https://awensora.com/zh/legal/shipping
- Updated: 2026-09-27

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*Last updated: 2026-09-27*

## Where orders ship from

Every order ships from our own stock in Dunn Loring, Virginia. Nothing ships from overseas, so there are no customs delays on your side.

## Handling and tracking

Orders ship within 2 business days. Tracking appears on your TikTok Shop or eBay order page as soon as the label is printed; the carrier is shown there.

## Returns

eBay listings accept returns within 30 days. TikTok Shop orders follow TikTok Shop’s return policy. Cosmetics and food are accepted back unopened.

Something wrong with an order? Write to hello@awensora.com with the order number and we will sort it out.

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Awensora Group LLC · Dunn Loring, Virginia · hello@awensora.com
Where to buy: TikTok Shop (Awensora) https://vt.tiktok.com/ZTySM73t1/ · eBay (sorajapanshop) https://www.ebay.com/usr/sorajapanshop
Catalogue: https://awensora.com/products.json · For agents: https://awensora.com/agents.md · Index: https://awensora.com/llms.txt